Good day,

I purchased “Facts” and looking forward to enjoying it. (purecanadiangaming.mediamasters.ca)

I installed the theme (on MediaTemple Server), the plug-ins, activated the plug-ins, and proceeded to install the dummy content (Facts Options/Options Tools/Import Dummy Content).

Within the first 20 minutes 22 files uploaded into the image library successfully, but the “importing” wheel was still spinning, so I left the computer overnight (11 hours). Next morning, no pages, no posts, and no additional images.

Logged out and back logged back in to confirm, still no new information, yet the “dummy content already imported!” is now green.

Wiped out the theme and databases completely, did a fresh re-install, repeated all above, and now, the morning of day 3 same exact same result.

Could there be a problem with the upload option on the product? Is there another way of uploading the content?

Please advise where I can send you login information so you can investigate thoroughly.

Thank you.

Thank you for the quick reply, and on a Saturday too, thank you.

I did another fresh install before using the WordPress installer just to be safe.

The WordPress importer did not work. It reported an “internal server error”. Upon checking what was installed I noticed 65 files in the image directory (only 22 uploaded when I left it overnight). But still no pages or posts. I did one more fresh install, did not install or activate any plug-ins before importing, got the exact same results as above.

I am confident you will resolve this, so thank you in advance.

Error Log Enclosed.

Thank you.

Installation Error Fixed (mostly).

Here is what I did:

1- Installed WordPress on Server
2- Installed “Dummy Content” (Facts XML File) using WordPress Importer
3- Kept reinstalling the XML file over and over when it kept crashing (3 times)
3- Installed the Facts Theme
4- Installed and activated the plug-ins - one plug-in at a time
5- Voila, most almost everything is working

Hope this helps someone else that’s running into the same issue.

Cheers.

I downloaded this theme last night, and spent three hours trying to get the dummy content to upload properly, using all the prescribed methods. I use GoDaddy for hosting, and they also couldn’t understand why it wasn’t working after spending considerable time on the phone with them. This is extremely frustrating.

Installation Error Fixed.

Here is what I did in order:

1- Installed WordPress on Server
2- Installed “Dummy Content” (Facts XML File) using WordPress Importer
3- Kept reinstalling the XML file over and over when it kept crashing (3 times)
3- Installed the Facts Theme
4- Installed and activated the plug-ins – one plug-in at a time
5- Voila, everything is now working

Hope this helps.

Cheers.

Hi Slickfrog,

As prescribed the Dummy-Content.XML file is crashing — keep getting message reading:”Unable to load the webpage because the server sent no data.” (I continue to attempt to import). I’ve learned more than I ever thought I’d know about WordPress, but with that said, am still not as savvy as the rest. How did you know when the import had succeeded? My assumption is that new demo pages, demo posts, and all media should show up? This whole thing is getting out of hand.